We continue to monitor email deliverability for Comcast email addresses. Our email provider is gradually increasing the volume of messages sent through the new dedicated delivery path; while deliverability is improving, some Comcast recipients may still experience delayed or unsuccessful delivery during this transition.

We will continue to share updates as progress is made.

The issue affecting links to some customer codes within the Municode Library has been resolved.
Our team identified missing organization records that were preventing affected links from routing correctly. The missing records have been restored and the associated organization data has been updated.
Links to the affected customer codes are now functioning as expected. We appreciate your patience while our team worked to resolve this issue.

Maintenance has completed

Maintenance has completed

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Maintenance has completed

Maintenance has completed

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Maintenance has completed

Maintenance has completed

Maintenance has completed

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Maintenance has completed

Maintenance has completed

Maintenance has completed

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Between 3:54 AM and 4:53 AM Eastern (07:53–08:53 UTC) on July 16, the DocAccess admin interface was unavailable. Public document viewing was not affected, and no customer data was impacted. The cause was a disruption in third-party network infrastructure that routes traffic to our servers. We restored service by rerouting traffic around the affected component, and have since returned to our standard configuration with no further interruption.

We apologize for the disruption.

We experienced a brief issue this morning where an announcement modal on Community Development V4 could not be dismissed. We immediately disabled the announcement at 8:15 AM CDT, and the issue is now resolved. If you're still seeing the modal, please refresh your browser page to clear it.

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Maintenance has completed

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Media playback services have been restored to the Public Portal as well as Admin.

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Maintenance has completed

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.