Resolved
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Monitoring
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
Identified
We have identified the cause of the issue affecting our CivicSend module and are actively working on a resolution. Users may continue to experience text overlapping and messages being formatted in unexpected ways until mitigation is complete. We will provide another update when the issue has been resolved.
Investigating
We are currently investigating an issue affecting our CivicSend Module. Users may experience text overlapping and messages being formatted in unexpected ways. We will provide an update when additional information becomes available.
