CivicPlus Payments EMV Device Performance Degradation

Resolved·Degraded performance

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Sun, May 3, 2026, 09:55 PM

(2 weeks ago)

Affected components

May 3, 2026, 09:15 PM

09:55 PM

Updates

Resolved

This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Sun, May 3, 2026, 09:55 PM

Investigating

We are currently investigating an issue with an upstream provider affecting CivicPlus Payments EMV devices. Users may experience a performance degradation related to EMV transactions.

Sun, May 3, 2026, 09:15 PM(40 minutes earlier)