Monitoring
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
Identified
We have identified the cause of the issue affecting capture for Facebook Profiles and Stories and are actively working on a resolution. We will provide another update when more information becomes available.
Investigating
We are currently investigating an issue affecting capture for Facebook Profiles and Stories. We will provide an update as additional information becomes available.