Resolved
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Monitoring
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
Identified
Our team has identified the cause of the issue with Word Document uploads in Agenda and Item files, have implemented a fix, and will deploy the fix overnight. We will provide the next update tomorrow morning confirming the successful release and will monitor its performance.
Identified
Our team continues to work on resolving the issue. We will provide the next update tomorrow morning or sooner if additional information becomes available.
Identified
We have identified the cause of the issue affecting the ability to upload Word documents in Item Files and Agenda files and are actively working on a resolution. Users may continue to experience service disruption until mitigation is complete. We will provide another update within 1 hour
