Resolved
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Monitoring
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
Identified
Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
Identified
We have identified the cause of the issue affecting CivicSend and Document Center for Platinum Security and are actively working on a resolution. Users may continue to experience degraded performance until mitigation is complete. We will provide another update within 15 minutes.
