Resolved
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Monitoring
We have identified the cause of the issue affecting record search, issued a fix, and are monitoring the situation for continued search impact.
Identified
We have identified the cause of the issue affecting record search and are actively working on a resolution. Users may continue to experience problems searching for social media records until mitigation is complete. We will provide another update within the next 30 minutes.
Investigating
We are currently investigating an issue affecting record search. Users may experience problems searching for social media records. We will provide an update once additional information becomes available.
